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Shipping & Returns

Returns

If you are not satisfied with your purchase, please return it to us within 14 days in its original saleable condition, for a refund.

Please note the refund will apply to the product only, delivery costs cannot be refunded unless the order was canceled before shipment. Mojirachai is not responsible for returned goods being lost or damaged in transit.

Faulty / Damaged Goods

In the event of goods arriving damaged or not as ordered, please inform us at ordermojirachai@gmail.com within 24 hours, and we will replace or refund the item.

Duties & Taxes

If your order is being shipped outside of Thailand you are subject to any taxes and import duties applied . These charges are the responsibility of the customer to pay, and may vary from depending on your order value and destination country. Payments are made directly to that country’s customs office or via the delivery courier.   

If you are not the intended receiver of the order (for example if you are having goods shipped to friends or family overseas) – please make sure they are aware of their tax / duty liability. If the receiver refuses to pay tax and import duty applied in their country, the goods will be returned to sender.

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